Kai is a product designer with roots in healthcare.

COMING SOON!

Internal Coaching Dashboard Redesign

All-in-one view with unified data:
built for 10× growth and scalable coaching.

About the Product

The Arena Coaching Dashboard is the internal tool our coaching team uses to support frontline clinicians, combining user data, goals, activity, and messaging in one place.

As our cohorts grew and our coaching model evolved, coaches struggled to find what mattered: data was scattered, messaging was clunky, and key insights were buried in tabs. This redesign was essential to scale our impact and elevate the quality of coaching.

Role

Product Designer

Timeline

2025

Tools

Figma, Figjam, Looker, Otter.ai, JIRA

Collab

Coaching Team, Product Lead, Engineers

TL;DR

“When our cohorts grew, the dashboard couldn’t keep up. Important data was scattered, and every extra click meant lost time delivering meaningful coaching.”

Challenge

An outdated internal dashboard made it hard to surface key user data and support fast-growing cohorts.

Solution

Redesigned the dashboard to streamline workflows, surface relevant data, and centralize coaching activity in one view.

impact

Enabled a coach-to-user ratio, scaled to 10× more users, and aligned the tool with our new coaching strategy.

More Details Coming Soon!

Website design and content © 2025 Kai Hara.

Website design and content © 2025 Kai Hara.

Website design and content © 2025 Kai Hara.